Privacy Policy

This Privacy Policy describes how Sub Zero Repair Newport Beach collects, uses, and protects your personal information. We are committed to ensuring the privacy and security of your information.

  1. Information We Collect

    • Personal Information: We collect personal information that you provide to us, such as your name, address, phone number, and email address, when you request our services or contact us.

    • Appliance Information: We may collect information about your appliances, including the make, model, and serial number, to provide accurate and efficient repair services.

    • Payment Information: We collect payment information, such as credit card details, when you make a payment for our services. This information is securely processed by our payment processor.

    • Website Usage Information: We collect information about your use of our website, such as your IP address, browser type, and browsing history, through cookies and other tracking technologies.

  2. How We Use Your Information

    • To Provide Services: We use your personal information to schedule and provide appliance repair services, communicate with you about your service requests, and process payments.

    • To Improve Our Services: We use your information to analyze and improve our services, website, and customer experience.

    • To Communicate with You: We may use your contact information to send you service updates, promotional offers, and other information about our services. You can opt-out of receiving promotional emails at any time.

    • To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

  3. How We Share Your Information

    • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and marketing agencies. These service providers are contractually obligated to protect your information.

    • Business Partners: We may share your information with our business partners to offer you products or services that may be of interest to you.

    • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

  4. Data Security

    • We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities.

    • Despite our efforts, no data transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information.

  5. Cookies and Tracking Technologies

    • We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files that are stored on your device and allow us to recognize you when you return to our website.

    • You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

  6. Your Rights

    • Access: You have the right to access the personal information we hold about you.

    • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

    • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

    • Opt-Out: You have the right to opt-out of receiving promotional emails from us.

    • To exercise these rights, please contact us using the contact information provided below.

  7. Children’s Privacy

    • Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

  8. Changes to This Privacy Policy

    • We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

    • We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  9. Contact Us

    • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

    • Sub Zero Repair Newport Beach

    • [Your Address]

    • [Your Email]

    • [Your Phone Number]