Terms and Conditions

Welcome to Sub Zero Repair Newport Beach. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.

  1. Service Agreement

    • All services provided by Sub Zero Repair Newport Beach are subject to these terms and conditions. By requesting our services, you acknowledge that you have read, understood, and agreed to these terms.

    • We reserve the right to refuse service to anyone for any reason at any time.

  2. Service Description

    • Sub Zero Repair Newport Beach specializes in the repair of high-end Sub-Zero & Wolf appliances, including refrigerators, freezers, wine coolers, and cooking appliances.

    • We use 100% genuine OEM parts and follow factory-approved procedures for all repairs.

    • Our services are available in Newport Beach, California, and surrounding areas.

  3. Warranty

    • All repairs are backed by a 12-month parts and labor warranty. This warranty covers defects in materials and workmanship under normal use.

    • The warranty is void if the appliance is misused, abused, or altered in any way.

    • To make a warranty claim, you must contact us within the warranty period and provide proof of the original service.

  4. Payment

    • Payment is due upon completion of the service. We accept various forms of payment, including credit cards, debit cards, and cash.

    • You agree to pay all charges for the services provided, including parts, labor, and any applicable taxes.

    • Late payments may be subject to interest charges.

  5. Cancellation and Rescheduling

    • You may cancel or reschedule your service appointment by providing at least 24 hours’ notice. Failure to provide sufficient notice may result in a cancellation fee.

    • We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, such as inclement weather or technician unavailability. We will make every effort to notify you in advance.

  6. Limitation of Liability

    • Sub Zero Repair Newport Beach is not liable for any indirect, incidental, or consequential damages arising out of or in connection with our services.

    • Our liability is limited to the cost of the repair service provided.

    • We are not responsible for any damage to the appliance or property that is not directly caused by our negligence.

  7. Intellectual Property

    • All content on our website, including text, graphics, logos, and images, is the property of Sub Zero Repair Newport Beach and is protected by copyright laws.

    • You may not use, reproduce, or distribute any content from our website without our prior written consent.

  8. Privacy Policy

    • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  9. Governing Law

    • These terms and conditions are governed by and construed in accordance with the laws of the State of California.

    • Any disputes arising out of or in connection with these terms and conditions shall be resolved in the courts of Orange County, California.

  10. Changes to Terms and Conditions

    • We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

    • Your continued use of our website and services after any changes constitutes your acceptance of the revised terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us.